1. What Information We Collect
We may collect the following types of personal and sensitive information, depending on the services we provide to you:

–  Full name, contact details, and residential address

–  Date of birth and identification (e.g. driver’s licence, passport)

–  Employment, income, and financial details

–  Credit history and loan information

–  Bank account details and statements

–  Information from credit reporting bodies

–  Any other relevant information for your finance application

2. How We Collect Your Information
We collect personal information through:

–  Direct communication (phone, email, web forms, in person)

–  Our website and online applications

–  Third-party sources such as credit agencies, employers, or accountants (with your consent)

–  Referrals from professional partners

3. Why We Collect Your Information
We collect your information to:

–  Provide mortgage and finance broking services

–  Assess your eligibility and submit loan applications

–  Communicate with lenders and credit providers

–  Comply with legal and regulatory requirements

–  Improve our services and website experience

4. Disclosure of Personal Information
We may share your information with:

–  Lenders and financial institutions

–  Credit reporting agencies (with your consent)

–  Our aggregator (e.g. Purple Circle Financial Services)

–  Accountants, solicitors, or other authorised third parties

–  Government authorities, if required by law

We do not sell, rent, or trade your personal information.

5. Security of Your Information
We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure. This includes secure data storage, encryption, and limited staff access to sensitive information.

6. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it’s inaccurate or incomplete. To make a request, please contact us using the details below.

7. Cookies and Website Usage
Our website may use cookies to enhance your browsing experience and track website performance. You can manage your cookie preferences through your browser settings.

8. Marketing Communications
With your consent, we may send you updates, newsletters, and promotional material. You can opt out at any time by clicking “unsubscribe” or contacting us directly.

9. Overseas Disclosure
Your information is stored within Australia. We do not disclose personal information to overseas recipients unless required for your application and you consent.

10. Making a Privacy Complaint
If you have a concern or complaint about how we handle your information, please contact us directly. We will investigate your concern and respond within 30 days.

If you’re not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Contact Us
Kangaroo Finance & Mortgage Pty Ltd
📧 Email: [email protected]